Crypto Co Counsel

Legal

Terms and Conditions

Last updated: 10 February 2025

  1. Introduction

    1. Welcome to the Crypto Co Counsel website (www.cryptococounsel.com) (Website), brought to you by Crypto Co Counsel Pty Ltd (ACN 672 615 851) (Crypto Co Counsel, CCC, we, us, our).
    2. Our Website is your gateway to a suite of global crypto compliance tools (CCC Tools) like Crystal, our crypto-specialist AI chatbot.
    3. Access to, and use of, any of our CCC Tools requires you to create a CCC Account. You require a CCC Account to submit support requests or contact sales.
    4. These Terms of Use govern your access to, and use of, our Website, your CCC Account, and any of our CCC Tools. Our Terms include our Privacy Policy and any additional terms that may apply to specific CCC Tools.
    5. If you do not understand or do not agree to these Terms, you must immediately stop accessing or using our Website, your CCC Account, and any CCC Tools. If you keep accessing and using our Website, your CCC Account, and any CCC Tools we will treat you as having agreed to these Terms and any updated Terms.
    6. At any time, you can sign into your CCC Account to submit a support request to suggest updates to any Terms that you consider are unfair or unreasonable based on the laws applicable to us and you.
    7. From time to time, we'll need to update these Terms. When we do, we'll publish the updated Terms on our Website and on our Official Channels. If you've created a CCC Account with us, we'll also send any updated Terms according to the contact details we receive from the third party authentication provider you selected when creating your CCC Account.

  2. Your obligations

    1. In accessing and using our Website, your CCC Account and any of our CCC Tools, you understand and agree that:
      1. you are at least eighteen years old;
      2. you have the capacity and authority to agree to these Terms - where you access and use our Website, your CCC Account, and any of our CCC Tools on behalf of a legal entity (such as your employer), and you have the authority to bind that legal entity to these Terms, all references to "you" and "your" in these Terms will be taken to be references to that legal entity;
      3. we are not your crypto lawyer/attorney/counsel, and no client-lawyer/attorney/counsel (or like) relationship is established when you create a CCC Account or use our CCC Tools - your remain responsible at all times for seeking your own independent legal advice;
      4. we do not provide financial advice or services or any other form of regulated or unregulated professional advice or services - you remain responsible at all times for seeking your own independent professional advice, for any value you lose from the purchase or dealing with crypto-tokens or blockchain technology, or any legal, financial, tax or other consequences that arise from your dealings with blockchain technology;
      5. we do not collect, keep or deal with your private keys or crypto-token balances;
      6. we do not make any warranties about the accuracy, completeness, or safety of our Website, your CCC Account, any of our CCC Tools or any links to third-party websites and software that could interfere with or damage your software and devices and you will take your own precautions before accessing and using our Website, your CCC Account, or any CCC Tools to satisfy yourself that you are using the official version and that there is no risk of interference with or damage to your software, accounts and devices;
      7. we do not endorse third-party websites and software and you will review the terms of third-party software used by us in providing the Website, your CCC Account, and any CCC Tools to ensure you are satisfied with their terms before you access and use the Website, your CCC Account and any CCC Tools;
      8. we may be forced to restrict, suspend or terminate without notice your access to our Website, your CCC Account, and/or CCC Tools at any time without notice;
      9. you will act in good faith in all dealings with us;
      10. you will consider the Arbitration Notice and whether to opt out of arbitration within thirty (30) days of the date you first agree to these Terms;
      11. you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell the Website, your CCC Account, any of our CCC Tools, or any Content used or referenced in the aforementioned;
      12. you will not use our Website, your CCC Account, any of our CCC Tools, or any Content used or referenced in the aforementioned to further any commercial purpose,
      13. you are not granted or transferred any rights, title, or interest to our Website, your CCC Account, any of our CCC Tools, or any Content used or referenced in the aforementioned other than a non-exclusive and royalty free licence to access and use in accordance with these Terms and any additional terms that apply;
      14. you will not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Website, your CCC Account, any of our CCC Tools, or any Content used or referenced in the aforementioned;
      15. you will keep your CCC Account sign in credentials, and any other means to restrict access to your CCC Account secure;
      16. you will provide accurate and current information when required to access and use our Website, your CCC Account and any CCC Tools, and to update your information without delay if it changes, and
      17. you will take full responsibility for all activity under your CCC Account;
      18. you will not do anything which may be harmful to the reputation or interests of CCC; and
      19. you will always comply with these Terms.
    2. In signing up for trial access, or purchasing a subscription, to use Crystal Basic, you understand and agree that:
      1. Crystal Basic responses do not constitute legal, financial or professional advice or services (regulated or unregulated) and you cannot rely on any responses as such;
      2. you remain responsible for checking the reliability of responses and any citations - only hyperlinked citations relate to documents from CCC Knowledge and any citations not hyperlinked could be from general web information (unvetted by us) or a hallucination;
      3. you remain responsible for removing any private, confidential or commercially sensitive information from your inputs to Crystal Basic;
      4. due to the API means of access to Crystal Basic, the privacy of conversation inputs and outputs cannot be guaranteed - the terms published by each of the LLM providers (such as OpenAI, Anthropic, etc) typically state that they do not use such data to train their LLMs however they typically state that they collect such data, and levels of transparency around the storage and use of the data by each LLM provider is varied;
      5. your conversations data is collected and stored by us in databases hosted by servers in Australia or a region that aligns with your residence, and your conversations data is segregated from other users' conversations data;
      6. the vector database of CCC Knowledge is hosted by a third party provider and subject to specific terms negotiated between CCC and that third party provider to ensure your data and our data does not become their data and is not used to train any LLMs used in their processes;
      7. when you create and sign into your CCC Account using the account credentials you have with third-party authentication providers (e.g. Google), we do not receive your username and password credentials linked with your third-party account - the minimal personal information we receive from third-party providers like authentication providers and payment providers (e.g. Stripe) is stored in encrypted form in a database hosted by a server in Australia;
      8. you remain responsible for determining your eligibility to use Crystal Basic based on the laws applicable to you, including the expectations of any profession oversight body you are accountable to in the provision of your products or services - for example, if you do operate in a regulated profession such as the legal industry then your use of AI such as Crystal Basic in preparation of court materials may need to be disclosed to the court and all parties and their legal representatives.

  3. Personal Information Collection Notice

    1. We limit the amount of personal information we collect, including by our use of third-party authentication providers so that you can create and sign in to your CCC Account with your existing third-party credentials.
    2. By providing your personal information to us, you consent to the collection, use, storage, and disclosure of that information as described in our Privacy Policy.
    3. Our Privacy Policy explains:
      1. how we store and use, and how you may access and correct your personal information;
      2. how you can lodge a complaint regarding the handling of your personal information;
      3. how we will handle any complaint; and
      4. when we may disclose your personal information to third parties that help us deliver our Products or as required by law.
    4. We may not be able to allow you to access or use our Website, your CCC Account, CCC Tools, or respond to your feedback or support request if you do not provide personal information.
    5. You can contact us at support@ccocounsel.com for further information about our privacy policies and procedures.

  4. Limitation of liability

    1. To the maximum extent permitted by law, we are not responsible and accept no liability for any loss or damage from your access to and use of our Website, your CCC Account, any of our CCC Tools, and any other products or services we may provide from time to time.

  5. Arbitration Notice and dispute resolution

    1. You must opt out of arbitration within thirty (30) days of the date you first agree to these Terms, or any updated Terms, by submitting an opt out notice to support@ccocounsel.com.
    2. If you do not submit the opt out notice in time, then in the event you have any dispute or claims against us you must submit those claims to binding and final arbitration on an individual basis, and not as part of a class, representative or consolidated action.
    3. Any disputes arising from or relating to these Terms or your use of our Website, your CCC Account, or CCC Tools that cannot be first settled through good faith discussion and mutual agreement within a reasonable time shall be resolved through arbitration in accordance with the rules of the Singapore Arbitration Association. The arbitration shall take place virtually unless required to be in Singapore, and the decision of the arbitrator shall be final and binding.

  6. Intellectual Property

    1. We own or license from third parties all rights, title, and interest in this Website, our CCC Tools, and any Content referenced in the aforementioned.
    2. We grant you a non-exclusive licence to access and use our Website, our CCC Tools (upon payment of applicable subscription fees), and any Content referenced in the aforementioned in accordance with these Terms, and where applicable, as expressly authorised by us and/or our third-party licensors.
    3. You agree that you will not, without our express prior written consent in each case, use our Website, our CCC Tools, and any Content referenced in the aforementioned:
      1. to advertise, market, or sell any third party product or service;
      2. in connection with images, videos, or other forms of media that depict hatred, intolerance, violence, cruelty, or anything else that could reasonably be found to constitute hate speech or otherwise infringe upon the rights of others;
      3. in movies, videos, video games, or any other forms of media for a commercial purpose, except to the limited extent that such use is expressly permitted by these Terms;
      4. to sell, distribute for commercial gain, or otherwise commercialize merchandise that includes, contains, or consists of our Website, our CCC Tools, and any Content referenced in the aforementioned;
      5. to attempt to trademark, copyright, or otherwise acquire additional intellectual property rights in or to our Website, our CCC Tools, and any Content referenced in the aforementioned;
      6. to attempt to mint, tokenize, or create an additional cryptographic token representing our Website, our CCC Tools, and any Content referenced in the aforementioned;
      7. to falsify, misrepresent, or conceal the authorship and ownership of our Website, our CCC Tools, and any Content referenced in the aforementioned; or
      8. to otherwise utilize our Website, our CCC Tools, and any Content referenced in the aforementioned for any third party's commercial benefit.

  7. Miscellaneous

    1. These Terms constitute the entire agreement between the parties as to its subject matter and may only be altered by written agreement between the parties.
    2. If any clause of these Terms is deemed to be void, voidable or unenforceable for any reason, then the parties agree that that clause (or part thereof) shall be severed and that the remainder of the Terms will continue in full force and effect to the maximum extent permitted by law.
    3. A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver.
    4. This Agreement is governed by the laws of the State of Victoria, Australia.

  8. Definitions

    1. CCC Account means the account you create with us when you sign in, and agree to the applicable terms, with one of our authentication providers (e.g. Google, LinkedIn, Discord), which establishes your ability to purchase and manage subscriptions to our CCC Tools and submit support requests via our Website.
    2. CCC Knowledge means our curated global knowledge base of crypto legal documents, including legislation, case law, regulatory documents, policy consultations papers, etc.
    3. Content means all the material (including all text, graphics, logos, audio, video and software) made available on or through your access and use of our Website, your CCC Account, our CCC Tools, including the CCC Knowledge but excluding any data or documents you input or otherwise contribute when using our Website, your CCC Account or our CCC Tools.
    4. Crystal is a chatbot that allows a user to ask questions in a chat interface and receive responses:
      1. produced by the joint operation of one or more large language models (LLMs) and programming to retrieve relevant information from our CCC Knowledge; and
      2. with citations that link to the underlying official crypto legal document from the CCC Knowledge.
    5. Crystal Basic is a means of accessing Crystal via application programming interfaces (APIs) to LLMs.
    6. Crystal Private is a means of accessing Crystal subject to the Crystal Private terms, which offers enhanced privacy through our hosting of:
      1. software of one or more LLMs that have licence terms that permit commercial us; and
      2. your conversations data.
    7. Official Channels means our LinkedIn company page and X page, available for access via our official website www.cryptococounsel.com, and any messages sent to and from verified CCC personnel via those platforms or via verified CCC accounts with messaging services such as Telegram or Whatsapp.